Question 1

Is using a custom ASIC firmware from BiXBiT free?

Accepted Answer

Our software for Antminer, Whatsminer is distributed for free. Please keep in mind that custom firmware includes Developers Fee, which is a reward for developers. Usually it is 1.8%-2.8% of the miner’s total hashrate which is automatically deducted during the work of the device.

Question 2

Why the ASIC does not start after selecting a profile?

Accepted Answer

If you mean the very first run after flashing the device, it sometimes takes up to an hour for the inbuilt algorithm to finish configuring your ASIC.

Question 3

How to bypass the “Cannot Find Signature” message during the flashing process of the ASIC?

Accepted Answer

Read our user manual for your specific miner version, it describes actions to eliminate this error, when it occurs.

Question 4

Does the ASIC lose its warranty from the manufacturer when used with a custom firmware?

Accepted Answer

There is no definite answer. To avoid warranty issues, please use the firmware from the manufacturer.

Question 5

Is it risky to use the custom firmware for ASIC from BiXBiT?

Accepted Answer

Absolutely not. All firmware revisions are thoroughly tested before each release. Moreover, all BiXBiT capacities have been running on these firmwares for many years.

Question 6

Is BiXBiT AMS compatible with microprograms from other developers?

Accepted Answer

No. Our automated monitoring system is only compatible with our software.

Question 7

Is it possible to revert the ASIC back to its original settings after using a custom firmware?

Accepted Answer

Yes, just bring back the official firmware in the usual way.

Question 8

What level of knowledge is required to flash a miner?

Accepted Answer

We have specially made instructions for every version of the miner. Everything is described in a simple and clear way, so even a beginner can handle it. Besides, you are always backed with our team of technicians who are always in touch and willing to help.

Documentation

USER GUIDE FOR WHATSMINER ASIC

ERROR CODES FOR WHATSMINER ASIC

CONNECTING AN ADDITIONAL VARIABLE POWER SUPPLY UNIT

CONNECTING AN ADDITIONAL POWER SUPPLY UNIT