All documents
Leave your email so you don't miss out!
By subscribing, you agree to our
Privacy Policy!

LIST OF ERRORS AND SOLUTIONS

CodeErrorDescription and fixing method
110Fanin detect speed errorNon-original or refurbished fans may not produce the correct speed or may be faulty initially. It is recommended to replace them with original ones to eliminate possible problems.
Inspect fan for debris.
Ensure nothing is blocking the airflow.
Inspect the fan connector and ensure it is connected correctly.
Test the fan on another ASIC.
Replace the fan.
Replace the power supply.
111Fanout detect speed error
120Fanin speed error(Deviation 2000+)
121Fanout speed error(Deviation 2000+)
130Fanin speed error(Deviation 3000+)
131Fanout speed error(Deviation 3000+)
140Fan speed is too highDue to the high temperature, the ASIC is trying to cool itself by increasing the fan speed.
Clean the ASIC from various types of dirt.
Pay attention to the temperatures of the incoming airflow.
Replace the fans with original ones.
200Power probing error, no power foundTest the network connection cable of the ASIC.
Flash the ASIC with the SD card and then with WhatsMinerTool.
Replace the power supply.
201Power supply and configuration file mismatch
202Power output voltage errorCheck the mains voltage.
Restart the ASIC.
Try changing the outlet/phase.
Replace the power supply.
203Power protectingCheck the temperature of the incoming flow.
Clean the ASIC from various types of dirt.
Replace the thermal interface.
Make the environment cooler.
204Power current protecting
205Power current errorClean the hash boards, control board and the boards' adapter from dirt and put everything back together.
206Power input voltage is lowThis error indicates undervoltage in the mains, check the incoming voltage.
Try changing the outlet/phase.
207Power input current protectingCheck the mains input voltage, the power supply needs 220~240 volts to operate stably.
Try changing the outlet/phase.
210Power error statusCheck the error status of the power supply.
213Power input voltage and current do not match the powerReplace the power supply.
216Power remained unchanged for a long time
217Power set enable error
218Power input voltage is lower than 230V for high power modeThe ASIC needs 230 volts to operate in high mode, the mains is less than 230 volts.
233Power output over temperature protectionCheck the ambient temperature.
Turn off the ASIC for about 10 minutes, then try again.
Make the environment cooler.
234
235
236Overcurrent Protection of Power OutputCheck the tightness of the screws on the voltage distribution bus.
Check the ambient temperature.
Turn off the ASIC for 10 minutes, then try again.
Make the environment cooler.
237
238
239Overvoltage Protection of Power OutputThe power supply protection turned it off due to high voltage.
Check the mains voltage.
Turn off the ASIC for 10 minutes, then try again.
Make the environment cooler.
240Low Voltage Protection for Power OutputThe power supply protection turned it off due to low voltage.
Check the mains voltage.
Turn off the ASIC for 10 minutes, then try again.
Try changing the outlet/phase.

This error can be caused by:
1) Excessive load on the mains/phase
2) The voltage regulator (if there is one) is failing
3) There is a relay voltage regulator, because of its design the voltage drops for a short period of time, but this time is enough for the power supply to trigger the protection
241Power output current imbalanceReplace the power supply.
243Over-temperature Protection for Power InputCheck the ambient temperature.
Turn off the ASIC for 10 minutes, then try again.
Make the environment cooler.
244
245
246Overcurrent Protection for Power Input
247
248Overvoltage Protection for Power InputCheck the mains voltage.
The power supply needs 220~230 volts of stable voltage for optimum performance.
Try changing the outlet/phase.
249
250Undervoltage Protection for Power Input
251
253Power Fan ErrorInspect the power supply fan.
Replace the power supply fan.
Replace the power supply.
254
255Protection of over power outputCheck the ambient temperature.
Turn off the ASIC for about 10 minutes, then try again.
Make the environment cooler.
256
257Input over current protection of power supply primary sideUnplug the ASIC from the mains for 5 minutes.
Replace the power supply.
263Power communication warningCheck the tightness of the screws on the voltage distribution bus.
Check the power supply connection line to the control board.
Replace the power supply.
264Power communication error
267Power watchdog protectionContact a technician or send the power supply unit to a repair service.
268Power output over-current protectionCheck the ambient temperature.
Check the tightness of the screws on the voltage distribution bus.
Check connections for short circuits.
Make the environment cooler
269Power input over-current protectionCheck the mains voltage. The power supply needs 220~230 volts of stable voltage for optimum performance. Try changing the outlet/phase.
270Power input over-voltage protectionThe power supply triggered the voltage protection.
Check the mains voltage.
Turn off the ASIC for 10 minutes, then try again.
Try changing the socket/phase.
Replace the power supply.
271Power input under-voltage protectionCheck the mains voltage. The power supply needs 220~230 volts of stable voltage for optimum performance. Try changing the outlet/phase.
272Warning of excessive power output of power supplyCheck the ambient temperature.
Check the tightness of the screws on the voltage distribution bus.
Make the environment cooler.
273Power input power too high warning
274Power fan warningCheck the power supply fan (see if there is anything blocking its rotation).
Replace the fan of the power supply.
275Power over temperature warningThe power supply triggered the temperature protection.
Check the ambient temperature.
Turn off the ASIC for about 10 minutes, then try again.
Make the environment cooler.
300SM0 temperature sensor detection errorCheck the cable connection between the board's adapter and the control board.
Swap two boards, if the error "follows" the board, then the board requires servicing.
301SM1 temperature sensor detection error
302SM2 temperature sensor detection error
320SM0 temperature reading error
321SM1 temperature reading error
322SM2 temperature reading error
329Control board temperature sensor communication errorCheck the cable connection between the power supply and the control board.
Replace the control board.
Replace the power supply.
350SM0 temperature protectingThe high temperature causes the boards to trigger protection.
Check the ambient temperature.
Make the environment cooler.
Replace the thermal interface of the boards.
351SM1 temperature protecting
352SM2 temperature protecting
360The temperature of the hashboard is overheating
   
410SM0 detect eeprom errorFlash the ASIC with SD card, then with WhatsMinerTool.
Check the board's adapter and its cable.
Check the tightness of the screws on the voltage distribution bus.
Try replacing the control board.
Try replacing the power supply.
411SM1 detect eeprom error
412SM2 detect eeprom error
420SM0 parser eeprom errorFlash the ASIC with SD card, then with WhatsMinerTool.
421SM1 parser eeprom error
422SM2 parser eeprom error
430SM0 chip bin type error
431SM1 chip bin type error
432SM2 chip bin type error
440SM0 eeprom chip num  X error
441SM1 eeprom chip num  X error
442SM2 eeprom chip num  X error
450SM0 eeprom xfer errorCheck the boards' adapter cable to the control board.
Flash the ASIC with SD card, then with WhatsMinerTool.
451SM1 eeprom xfer error
452SM2 eeprom xfer error
   
510SM0 miner type errorThe version of the hashboard is not compatible with this ASIC.
Replace the hashboard with a compatible one.
511SM1 miner type error
512SM2 miner type error
520SM0 bin type error
521SM1 bin type error
522SM2 bin type error
530SM0 not foundCheck the tightness of the screws on the voltage distribution bus.
Check the connection of the boards' adapter cable to the control board.
Try to replace the control board with a new one, if the error goes away, the control board requires servicing.
Swap two boards, if the error "follows" the board, then the board requires servicing.
531SM1 not found
532SM2 not found
540SM0 reading chip id errorCheck the tightness of the screws on the voltage distribution bus.
Check the connection of the boards' adapter cable to the control board.
Swap two boards, if the error "follows" the board, then the board requires servicing.
541SM1 reading chip id error
542SM2 reading chip id error
550SM0 have bad chipsSwap two boards, if the error "follows" the board, then the board requires servicing.
551SM1 have bad chips
552SM2 have bad chips
560SM0 loss balanceCheck the tightness of the screws on the voltage distribution bus.
Check the connection of the boards' adapter cable to the control board.
Check overclocking parameters.
Check mains voltage.
Swap two boards, if the error "follows" the board, then the board requires servicing.
561SM1 loss balance
562SM2 loss balance
   
600Environment temperature is highIn case of this error the ASIC may continue to work, but it will pick lower frequencies when tuning and may drop the frequencies during operation.
This error may appear during immersion cooling due to the location of the temperature sensor.
Check the ambient temperature.
Make the environment cooler.
610If the ambient temperature is too high in high performance mode, return to normal modeThe error occurs in High profile when the ambient temperature exceeds 30 degrees. The ASIC automatically returns to the Normal profile.
Check the ambient temperature.
Make the environment cooler.
   
701Control board no support chip Flash the ASIC with SD card, then with WhatsMinerTool.
Check the tightness of the screws on the voltage distribution bus.
Try replacing the control board.
710Control board rebooted as exception
712
   
800Cgminer checksum errorFlash the ASIC with SD card, then with WhatsMinerTool.
801System-monitor checksum error
802Remote-daemon checksum error
   
2000No pool information configuredCheck the pool settings.
2010All pools are disabledIt is normal for this error to occur when starting the ASIC.
Check the internet.
Check the pool settings.
Try changing the pool.
Try changing your internet service provider (even if other devices are working fine).
2020Pool0 connect failed
2021Pool1 connect failed
2022Pool2 connect failed
2030High rejection rate of pool
2040The pool does not support the ASICboost modeTry changing the pool, ASICboost technology is not supported by the pool.
2310Hash rate is too lowCheck the mains voltage, it must be stable and 220~240 volts.
Test the internet connection for disconnections / losses.
Check the ambient temperature, as well as temperature of boards and chips.
2320
2340The loss of hash rate is too high
2350
   
5110SM0 Frequency Up TimeoutReboot the miner.
5111SM1 Frequency Up Timeout
5112SM2 Frequency Up Timeout
5070SM0 water velocity is abnormalCheck the liquid flow rate (speed).
5071SM1 water velocity is abnormal
5072SM2 water velocity is abnormal
   
8410Software version error (M2x miner with M3x firmware, or M3x with M2x firmware).Download the correct firmware version.
Flash the ASIC with SD card, then with WhatsMinerTool.
100001/antiv/signature IllegalFlash the ASIC with SD card, then with WhatsMinerTool.
100002/antiv/dig/initd.dig Illegal
100003/antiv/dig/pf_partial.dig Illegal

 

CodeErrorFixing method
0x0001Input voltage is too low,need improvementCheck the mains input voltage, the power supply needs 220~240 volts for stable operation. Try changing the outlet/phase.
0x0002Temperature sampling over temperature protection of power radiatorPower off for 15 minutes.
Then turn it on, if the error persists, the power supply must be repaired.
0x0004Temperature sampling over temperature protection of power radiator
0x0008Over temperature protection of environmental temperature sampling in power supply
0x0010Primary side over current
0x0020Output undervoltageLow output voltage.
Check mains voltage.
Replace the power supply.
0x0040Output over current (continuous load 320A for more than 2S)Check the tightness of the screws on the voltage distribution bus.
0x0080Primary side over currentPower off for 15 minutes.
Then turn it on, if the error persists, the power supply must be repaired.
0x0100Single circuit overcurrent (protection point 120a)The power supply must be repaired.
0x0200
0x0400
0x0800Fan failureReplace the fan of the power supply.
0x1000Output over current (continuous load of 310A for more than 5min)Check the power supply for short circuits.
Send the power supply unit to a repair service.
0x2000Output over current (continuous load 295A for more than 10min)
x