Is using a custom ASIC firmware from BiXBiT free?

Our software for Antminer, Whatsminer is distributed for free. Please keep in mind that custom firmware includes Developers Fee, which is a reward for developers. Usually it is 1.8%-2.8% of the miner’s total hashrate which is automatically deducted during the work of the device.

Why the ASIC does not start after selecting a profile?

If you mean the very first run after flashing the device, it sometimes takes up to an hour for the inbuilt algorithm to finish configuring your ASIC.

How to bypass the “Cannot Find Signature” message during the flashing process of the ASIC?

Read our user manual for your specific miner version, it describes actions to eliminate this error, when it occurs.

Does the ASIC lose its warranty from the manufacturer when used with a custom firmware?

There is no definite answer. To avoid warranty issues, please use the firmware from the manufacturer.

Is it risky to use the custom firmware for ASIC from BiXBiT?

Absolutely not. All firmware revisions are thoroughly tested before each release. Moreover, all BiXBiT capacities have been running on these firmwares for many years.

Is BiXBiT AMS compatible with microprograms from other developers?

No. Our automated monitoring system is only compatible with our software.

Is it possible to revert the ASIC back to its original settings after using a custom firmware?

Yes, just bring back the official firmware in the usual way.

What level of knowledge is required to flash a miner?

We have specially made instructions for every version of the miner. Everything is described in a simple and clear way, so even a beginner can handle it. Besides, you are always backed with our team of technicians who are always in touch and willing to help.

Экспорт логов для WHATSMINER ASIC

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7.2 Экспорт логов

Если у вашего устройства возникают сбои или ошибки, вы можете экспортировать
его логи для анализа поведения устройства и определения причин возникновения данных ошибок. Далее представлен процесс экспорта логов устройства с помощью WhatsMinerTool:

Шаг 1: Выберите IP-адрес устройства, логи работы которого вы хотите экспортировать. Можно выбрать несколько устройств.
Шаг 2: Перейдите в [Remote Ctrl].
Шаг 3: Выберите [Export Log].
Шаг 4: Подтвердите нажатием [OK].
Шаг 5: В открывшемся диалоговом окне выберите директорию сохранения лого.
Шаг 6: Нажмите [OK], чтобы начать процесс экспорта логов.

При этом кнопка [Remote Ctrl] на время экспорта переименуется в [Stop]. Её можно нажать, если вы хотите прервать процесс экспорта логов.

Через некоторое время в выбранной ранее папке появится файл(ы) вида 192.168.88.79.20220628161335.tgz

Альтернативно, логи можно экспортировать с помощью одноимённой кнопки на главной странице Web-интерфейса устройства (Вкладка Miner status -> [Download logs]).